Privacy Policy

Who is responsible for your information?

Talent Bridge Human Resources Consultancies Co. L.L.C., trading as iMPLEMENTAi.
Office-4C, 1072 Residence Bldg, Deira, Dubai, UAE.
Email: sales@implementai.ae · WhatsApp: +971 55 534 5647.

This policy covers the iMPLEMENTAi website, custom Skills and related implementation enquiries and services. Contact the email above for privacy, access, correction or deletion requests.

Information we receive

We receive the information you choose to send through email, WhatsApp, bookings or an agreed delivery channel. This can include your name, contact details, company, appointment details, business requirements, messages, voice notes, files, examples and feedback. Please send only information needed for the work and ensure you are authorised to share it. Do not send passwords or unnecessary sensitive personal information in a brief.

For purchases, we receive order and payment-status information needed to identify your order, match your brief, deliver the Skill and handle refunds. Stripe handles card entry and payment processing on its own checkout; our website does not collect your full card details.

Why we use it

We use customer information to respond to your request, confirm scope and compatibility, arrange appointments, build and deliver the agreed work, provide customer-satisfaction support, handle refunds, maintain required transaction records and protect our services from misuse. We do not treat your confidential business material as our own reusable content.

Customer material, Skill reuse and permission

You retain your rights in the briefs, files, personal information and other materials you provide. Our right to reuse Skills, general methods, templates and non-confidential improvements is explained in the Skill rights section of our Terms. It does not give us permission to disclose or reuse your personal information, confidential business content or proprietary examples for other customers.

We require your explicit permission before publishing customer names, logos, testimonials, case studies or examples of customer work, including anonymised examples. Purchasing a Skill does not grant that permission.

Service providers and processing locations

The current website and commercial journey use Hostinger for hosting, Google Analytics for website measurement, Google Fonts for font delivery, Stripe for checkout, WhatsApp for messages and voice notes, and our booking service at bookings.talentbridgedubai.com for appointments. These providers may receive technical information such as your IP address and browser details when their services load or you visit them. Information you send or enter into their services is also subject to their privacy notices.

Authorised personnel and business systems may handle relevant information for customer communication, delivery, accounting and order reconciliation. Where AI tools or other connected services are needed for your agreed work, relevant inputs may be processed through those tools. The tools and access needed depend on the engagement; we do not assume permission to connect unrelated systems. Providers may process information outside the UAE. Applicable transfer requirements and any agreed customer restrictions must be respected.

Cookie policy and browser storage

We use optional Google Analytics cookies only after you choose Accept analytics. You can choose Reject analytics and still browse, use the calculator, book a call and buy a service. Google Analytics is not loaded before acceptance. We keep advertising storage, Google Signals and advertising-personalisation signals disabled.

You can change your choice at any time using Cookie settings here or in the footer. We remember your choice on this browser for up to 180 days. Clearing browser storage removes that preference. Rejecting after acceptance stops future analytics on this website and removes the first-party Google Analytics cookies we can access; it does not erase information already received by Google.

• Consent preference: implementai_cookie_choice_v1 in local storage remembers your choice and expiry, without an analytics identifier.
• Optional analytics: Google Analytics uses cookies such as _ga and _ga_* to measure visits and actions. Our configuration requests a 180-day cookie lifetime, which may refresh with use. This measurement is not claimed to be anonymous.
• Optional campaign attribution: after acceptance, session storage holds implementai_utm_v1 and implementai_attribution_id_v1. These help connect a visit with a booking or checkout and may be passed to those services. They are cleared when you reject analytics; session storage otherwise lasts for the browser tab/session.
• Saved shortlist: where expert shortlisting is available, implementai_shortlist in local storage remembers profiles you select until you remove them or clear browser storage.

Our hosting provider may process requests and use essential security mechanisms to deliver and protect the website. Booking, Stripe, WhatsApp and other external services apply their own policies when you use them. Your choice here controls our website analytics, not those separate services.

Faster return visits: browser caching saves reusable images, styles and scripts. It works independently of analytics cookies and does not require accepting analytics.

Retention

Our standard retention period for customer briefs, supplied files, delivery copies and related support material is three months after handover, for customer satisfaction, corrections and support. For an enquiry that does not become an order, the period runs from its closure. At the end of that period, customer material is to be deleted from our active working records unless you request an ongoing service or a longer period is needed for a specific legal obligation or unresolved dispute.

Required accounting, payment and refund records are separate and may need to be kept longer. Provider-controlled records, backups and website analytics follow their applicable retention settings or obligations; the three-month customer-support policy is not a promise that every third-party record disappears at the same time. Our pre-existing Skills and reusable methods may be retained, provided customer personal information and confidential material are excluded.

Your choices and requests

You can contact us to ask about the information we hold about you, request access or correction, ask for deletion or restriction where applicable, or withdraw permission where processing relies on your consent. Withdrawal does not undo prior lawful processing. We may need proportionate information to verify a request and explain any legal reason why a particular record must be retained.

We limit access to customer information to authorised people and systems needed for the relevant work. If you have a privacy concern, contact us using the details above so we can investigate. This policy does not limit rights available under applicable law.

Policy updates

We will publish material changes here with an updated effective date. For service, delivery, refund and Skill rights information, see our Terms of Service.